Returns & Exchanges
We want you to love your Betabrand gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether you need a different size or a full refund, our streamlined portal makes the process quick and easy.
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific items you wish to return or exchange and select your preferred resolution, such as a different size or store credit.
Print & Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging if possible.
Ship It Back
Drop off your package at the designated carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing